Privacy & Data Protection Policy

BangladeshApparel.com is operated by MBN Continental (UK) Ltd.

Depending on how you use the platform, we may collect and process information including:

• your name, business name, country, email address and account details;
• information supplied when registering as a buyer, factory, supplier, buying house, logistics provider or other business;
• company profiles, product information, capabilities, certifications and other marketplace information;
• trade licences, registration documents and other documents submitted for verification;
• buyer sourcing enquiries, product requirements, quantities, target prices and messages;
• information relating to enquiries forwarded through the platform;
• login, security, technical and device information reasonably required to protect and operate the service;
• communications sent to Bangladesh Apparel; and
• information you voluntarily provide when contacting or using the platform.

Please do not provide sensitive personal information unless it is specifically requested and genuinely necessary.

We may use personal information to:

• create and administer user accounts;
• operate the Bangladesh Apparel marketplace and directories;
• review company applications, verification information and supporting trade documents;
• enable appropriate access to verified company information;
• receive, review and administer buyer sourcing enquiries;
• forward suitable enquiries to relevant verified companies where appropriate;
• provide customer service and respond to requests or complaints;
• prevent fraud, spam, phishing, misuse and security incidents;
• maintain records necessary for security, accountability and dispute handling;
• improve the operation, reliability and usability of the platform; and
• meet applicable legal and regulatory obligations.

Depending on the activity, we may process personal information on one or more lawful bases permitted by UK data protection law, including:

Documents submitted for company verification are intended for private administrative review. They are not intended to form part of the company's public marketplace profile.

Access should be limited to authorised personnel and service providers where access is necessary for verification, security, technical operation or legal compliance.

A public verification badge or status does not mean that Bangladesh Apparel publishes the underlying private verification documents.

We do not sell personal information as a business model. Information may be shared where reasonably necessary with:

• hosting, database, email, security, infrastructure and other technology providers acting in support of the platform;
• suitable verified companies when Bangladesh Apparel forwards a sourcing enquiry;
• professional advisers where reasonably necessary;
• regulators, courts, law-enforcement bodies or public authorities where required or permitted by law; and
• another organisation in connection with a lawful corporate restructuring, acquisition or transfer, subject to appropriate safeguards.

Bangladesh Apparel operates an international marketplace and may use technology providers or communicate with users and organisations located outside the United Kingdom.

Where personal information is transferred internationally and UK data protection law requires safeguards, we will seek to use an applicable lawful transfer mechanism, adequacy arrangement or appropriate contractual safeguard.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, security, accounting, verification, fraud prevention or dispute-resolution requirements.

Retention periods may therefore differ by record type. In deciding how long to retain information, we consider the nature and sensitivity of the data, the purpose for which it is used, account status, verification requirements, security needs and applicable legal obligations.

Information that is no longer required should be deleted, anonymised or otherwise securely disposed of where appropriate.

We use organisational and technical measures intended to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

Measures may include access controls, authentication, role-based permissions, secure communications, server-side validation, security monitoring, rate limiting and other safeguards appropriate to the service.

No internet-based service can guarantee absolute security. Users are responsible for protecting their passwords and should notify Bangladesh Apparel promptly if they suspect unauthorised access to their account.

Bangladesh Apparel may use cookies or similar technologies that are necessary for authentication, security, language preferences and operation of the service.

If we introduce analytics, advertising or other non-essential technologies requiring consent, we will provide appropriate information and consent controls as required by applicable law.

Depending on the circumstances and the lawful basis being used, UK data protection law may give you rights including:

• the right to be informed;
• the right of access to your personal information;
• the right to request correction of inaccurate information;
• the right to request erasure in circumstances where that right applies;
• the right to request restriction of processing;
• the right to object to certain processing;
• the right to data portability where the legal conditions are satisfied; and
• the right to withdraw consent where processing is based on consent.

To make a privacy or data-rights request, contact contact@bangladeshapparel.com.

We may need to verify your identity before acting on a request.

If you have concerns about how Bangladesh Apparel handles your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to raise a data protection complaint with the Information Commissioner's Office (ICO), the UK data protection regulator.

Bangladesh Apparel is a business-to-business sourcing and marketplace platform and is not intended for use by children. Users creating business accounts should have legal capacity to enter into the relevant arrangements on behalf of themselves or their organisation.

We may update this Privacy & Data Protection Policy when the platform, our processing activities or applicable requirements change.

Material changes will be reflected by updating the date shown at the top of this page and, where appropriate, by providing additional notice.